Crew Resource Management Course

Crew Resource Management (CRM), or Cockpit Resource Management as it is sometimes referred to when it comes to single pilot helicopters, encompasses a wide range of knowledge, skills and attitudes including communications, situational awareness, problem solving, decision making, and teamwork.

CRM can be defined as a management system which makes optimum use of all available resources - equipment, procedures and people - to promote safety and enhance the efficiency of flight operations.

It is concerned not so much with the technical knowledge and skills required to fly and operate an aircraft but rather with the cognitive and interpersonal skills needed to manage the flight within an organised aviation system.

In this context, cognitive skills are defined as the mental processes used for gaining and maintaining situational awareness, for solving problems and for making decisions. Interpersonal skills are regarded as communications and a range of behavioural activities associated with teamwork.

In aviation, as in other walks of life, these skill areas often overlap with each other, and they also overlap with the required technical skills. Furthermore, they are not confined to multi-crew aircraft, but also relate to single pilot operations, which invariably need to interface with other aircraft and with various ground support agencies in order to complete their missions successfully.

CRM training for crew has been introduced and developed by aviation organisations including major airlines and military aviation worldwide. CRM training is now a mandated requirement for commercial pilots working under most regulatory bodies worldwide in an effort to reduce to human-error caused mishaps.

The CRM courses Helicentre runs are delivered by highly experienced multi-thousand hour instructor examiners, and with this being one of the tri-annual courses any commercial helicopter pilot must undertake, it is an excellent opportunity to get the course done, whether it's an initial issue or renewal of an existing CRM qualification.

Call 08006 123 211 to reserve your place today, as group sizes are limited to eight on a first come first served basis.